Buyer’s guide
Most buyers speak to two or three agencies before they engage one. This guide sets out what actually separates them: boutique versus large franchise, how to read a track record in prestige property, what a proposal should contain, and when local specialisation matters more than national scale.
Neither model is universally better. The right one depends on what you are buying and where. Below is an honest comparison of how the two typically differ in practice.
| What to compare | Boutique local agency | Large franchise |
|---|---|---|
| Who handles your search | The agent you meet runs your brief end to end | Often passed to an associate or junior buyer's agent |
| Local depth | One region, known street by street | Broad coverage, shallower in any single suburb |
| Off-market access | Built on weekly relationships with local selling agents | Varies widely by office and individual agent |
| Briefs per agent | Deliberately limited, so attention stays high | Higher volume, driven by targets |
| Best suited to | Prestige and family homes in one defined market | Investors buying across multiple states |
01
Ask for five purchases from the last twelve months in your suburbs and your budget. Vague national totals tell you nothing about whether they can win the property you want.
02
Every agency claims off-market access. Ask what share of their purchases in the last year never hit the portals, and which selling agents they deal with weekly.
03
Confirm in writing who inspects, who negotiates and who bids. In a boutique team, that is the same person from first call to settlement.
04
A fixed fee or a clear percentage, what the engagement fee covers, and what happens if you decide not to buy. No conditional add-ons.
05
Former selling agents know how the other side sets expectations, handles offers and runs an auction campaign. That experience is worth real money at the table.
06
Your agent should take no commission, referral fee or kickback from developers, sellers or selling agents. Buyer's side only, always.
A track record is only meaningful when it matches your brief. Three tests separate a genuine prestige specialist from an agency quoting company-wide numbers.
Ask to see the actual properties. One Buyers Agency publishes every client purchase, more than 240 of them, on its Recent Purchases page, including the suburb and whether the sale was off market.
Twenty purchases in Bellevue Hill, Rose Bay and Double Bay tells you far more than two hundred spread across Sydney. Depth in one market is what produces early calls from selling agents. Our suburb guides set out where we buy most often.
Reviews attached to a named agent carry more weight than anonymous testimonials. Every One Buyers Agency agent has their own profile and client reviews.
It depends on what you are buying. A boutique agency like One Buyers Agency runs fewer briefs at a time, so the person you meet is the person who inspects, negotiates and bids for you. Large franchises offer national coverage and volume, but briefs are often passed to junior associates and the agent handling your purchase may not live and work in the suburb you are buying in. For a single high-value purchase in a tightly held market such as Sydney's Eastern Suburbs, depth in one area usually beats breadth across many.
Ask for specific, recent purchases in your price band and your suburbs, not a total company figure. A credible agency will name streets or suburbs, the approximate price range, whether the property was on or off market, and what the result was against the guide or the competing bids. One Buyers Agency publishes every purchase, more than 240 of them, on its Recent Purchases page, with a large share secured off market.
A clear brief summary, the suburbs and property types in scope, the total fee and how it is structured, what happens if you do not buy, who personally handles your search, expected timeframes, and how often you will be updated. Anything vague about fees or about who does the work is a warning sign.
Two or three is enough. Compare them on local specialisation, recent purchases in your price range, off-market access, who actually does the work, and fee transparency, rather than on fee alone. The difference a strong negotiator makes on a multi-million dollar purchase almost always outweighs the difference in fee.
Whenever the outcome depends on relationships and micro-market knowledge. Eastern Suburbs pricing changes street by street, a large share of stock trades quietly, and selling agents share early opportunities with the buyers agents they deal with weekly. A Sydney-wide generalist can run a competent search, but is far less likely to hear about a Bellevue Hill or Rose Bay home before it is advertised.
Most charge either a fixed fee agreed upfront or a percentage of the purchase price, typically in the range of 1.5% to 2.5% plus an engagement fee. One Buyers Agency agrees a transparent fee before any work begins, with no hidden costs. Call (02) 9121 6212 for a quote on your brief.