Common questions

Frequently asked questions

Everything you need to know about buying with One on your side. Can’t find your answer? Get in touch - we’re always happy to talk property.

01What does a buyers agent do?

A buyers agent works exclusively for you, the buyer, never the seller. We search, evaluate, negotiate and secure property on your behalf, managing the entire purchase from brief to settlement.

02Why use One Buyers Agency?

We are a family-run team of former selling agents who know the Eastern Suburbs intimately. Our relationships with local agents give our clients access to off-market opportunities and a genuine edge at the negotiating table.

03What areas do you cover?

We specialise in Sydney's Eastern Suburbs, from Bondi, Bronte and Coogee through to Double Bay, Paddington, Woollahra and everywhere in between.

04Do you have access to off-market properties?

Yes. A significant share of the properties we secure never reach the public market. Our long-standing agent relationships mean we often hear about homes before, or instead of, them being listed.

05How do your fees work?

We charge a transparent, agreed fee before we begin, no hidden costs and no surprises. Every engagement starts with a free consultation where we explain exactly what's involved.

06How long does the process take?

It varies by brief and market conditions. Some clients secure within weeks; more specific briefs can take a few months. We keep you informed at every step and never rush you into the wrong property.

07Can you help interstate or overseas buyers?

Absolutely. We regularly act for clients who can't be on the ground, attending inspections, providing video walkthroughs and detailed reports, and handling everything remotely through to settlement.

08Do you bid at auction?

Yes. Auction bidding is one of our core services. We set a clear strategy with you beforehand and bid calmly and decisively on the day, or negotiate to secure the property before auction where possible.

09What does the free consultation involve?

A relaxed 10–15 minute conversation about your goals, budget and timeline. We'll explain how we work, answer your questions and outline the next steps, with no obligation.